Privacy Policy

This Privacy Policy outlines the practices of Retrend Design & Retails Pvt Ltd (“Company”, “we”, “us”, or “our”) regarding the collection, use, and disclosure of personal information when you visit and make use of the services offered on our website, Gemnovia.com (“Website”). We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect various types of information, including but not limited to:

• Personal Information: This includes your name, email address, postal address, phone number, and payment details when you make a purchase on our Website.
• User-generated Content: We may collect any content you submit, such as product reviews, comments, or other interactions with the Website.
• Usage Information: We gather information about how you interact with our Website, such as your IP address, browser type, device information, pages visited, and referring/exit pages.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track your preferences, and gather usage information.

2. How We Use Your Information:

We may use your personal information for various purposes, including but not limited to:

• Processing Orders: To process and fulfill your orders, including shipping and payment processing.
• Communication: To provide customer support, respond to inquiries, and send transactional and promotional communications.
• Personalization: To tailor our services and content to your preferences and interests.
• Analytics: To analyze user behavior, improve our services, and optimize the Website’s performance.
• Legal Compliance: To comply with legal obligations, protect our rights, and prevent fraud or unauthorized access.

3. How We Share Your Information:

We may share your personal information with:

• Service Providers: We engage third-party service providers to assist with various functions, such as payment processing, shipping, and marketing.
• Business Partners: We may share information with our business partners to offer joint promotions or collaborate on marketing efforts.
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, and property.

4. Your Choices:

• You can manage your communication preferences and unsubscribe from promotional emails by following the instructions in those emails.
• You can disable cookies through your browser settings, but this may affect your ability to access certain features on our Website.

5. Data Security:

We implement security measures to protect your personal information, but no method of transmission over the internet is completely secure. We strive to protect your data, but we cannot guarantee absolute security.

6. Children’s Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes and obtain your consent if required by applicable laws.

8. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

info@gemnovia.com

By using Gemnovia.com, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.