Payment Policy

This Payment Policy outlines the terms and conditions governing payment methods and transactions on Gemnovia.com (“Website”), operated by Retrend Design & Retails Pvt Ltd (“Company,” “we,” “us,” or “our”). By making a purchase on our Website, you agree to comply with and be bound by this Payment Policy.

1. Accepted Payment Methods:

Gemnovia.com offers multiple secure and convenient payment methods to ensure a seamless shopping experience:

• Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
• Razorpay: We offer Razorpay as a trusted and secure payment gateway for online transactions.
• Stripe: Stripe is another reliable payment option for processing payments on our Website.
• PayPal: PayPal provides an additional option for secure and easy online payments.

2. Payment Process:

• When you place an order on our Website, you will be prompted to choose your preferred payment method during the checkout process.
• Once you select your payment method, you will be directed to a secure payment gateway to enter your payment details.
• Your payment will be processed securely, and you will receive an email confirmation of your order once the payment is successfully completed.

3. Security and Privacy:

• We take the security of your payment information seriously. Our payment gateways, including Razorpay, Stripe, and PayPal, use industry-standard encryption and security measures to protect your data.
• Your payment information, such as credit card details, is not stored on our servers. We only receive a confirmation of your payment from the payment gateway.

4. Payment Currency:

• All transactions on Gemnovia.com are processed in the currency specified on the Website at the time of purchase.

5. Contact Us:

If you have any questions or concerns regarding our Payment Policy or payment methods, please contact us at:

Retrend Design & Retails Pvt Ltd 302, Trupati Complex, Aruna Park, Laxmi Nagar, New Delhi 110092 Email: info@gemnovia.com Phone: 9654592688

Note: This Payment Policy is subject to change without notice, and any updates will be posted on our Website. By making a payment on Gemnovia.com, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Payment Policy.